TERMS OF USE
Last Updated: June 2026
1. Acceptance of Terms
These Terms of Use (“Terms”) govern your access to and use of the Pinnacle Facility Service website, including pfservice.ca, and any related online forms, quote requests, communications, or website features.
By using this website, submitting a contact form, or requesting a quote, you agree to these Terms and agree to comply with all applicable laws. If you do not agree with these Terms, please do not use this website.
2. Services Disclaimer
Pinnacle Facility Service provides commercial cleaning, janitorial, floor care, window cleaning, carpet cleaning, equipment service, and related facility services.
Information on this website is provided for general informational purposes only. Submitting a quote request or contacting Pinnacle Facility Service does not guarantee service availability, pricing, response time, or acceptance of work.
All services are subject to a separate written or mutually agreed service arrangement, including scope of work, pricing, scheduling, access requirements, and any other applicable terms.
Pinnacle Facility Service does not guarantee specific results, outcomes, or suitability of services unless expressly stated in a written service agreement.
3. Use of Website and User Conduct
You may use this website for lawful purposes only. You agree not to:
Submit false, misleading, or unlawful information;
Upload or transmit harmful, illegal, defamatory, or infringing content;
Attempt to access, damage, disable, overload, or interfere with the website;
Use automated tools, scraping, data mining, or similar methods to collect website content or data;
Send spam, unauthorized advertising, or unlawful communications;
Violate the rights of Pinnacle Facility Service, its clients, employees, contractors, or third parties.
Pinnacle Facility Service may restrict, suspend, or terminate access to the website if these Terms are violated.
4. Intellectual Property
All website content, including text, images, graphics, icons, logos, service descriptions, layout, design, and other materials, is owned by or licensed to Pinnacle Facility Service and is protected by copyright, trademark, and other applicable laws.
You are granted a limited, revocable, non-transferable license to view and use the website for personal or business reference only.
You may not copy, reproduce, modify, distribute, publish, display, sell, or create derivative works from any website content without prior written permission from Pinnacle Facility Service.
5. User Content, Reviews, and Testimonials
If you submit content to Pinnacle Facility Service, including reviews, testimonials, photos, messages, feedback, or social media comments, you confirm that:
The content is accurate and lawful;
You have the right to submit it;
It does not infringe the rights of any third party;
It is not defamatory, obscene, misleading, or otherwise harmful.
By submitting content, you grant Pinnacle Facility Service a non-exclusive, royalty-free, worldwide license to use, reproduce, display, edit, and publish that content for business, marketing, website, or promotional purposes, unless otherwise agreed in writing.
Pinnacle Facility Service may remove or decline to use any submitted content at its discretion.
Any testimonials, endorsements, or reviews used by Pinnacle Facility Service will be presented honestly and in accordance with applicable advertising and consumer protection standards.
6. Third-Party Links and Platforms
This website may include links to third-party websites, social media platforms, maps, review platforms, or other external services.
Pinnacle Facility Service does not control these third-party websites or platforms and is not responsible for their content, privacy practices, security, availability, or terms of use.
Your use of third-party platforms is governed by their own terms and policies.
7. Privacy and Data Use
Pinnacle Facility Service may collect personal information that you voluntarily provide through website forms, emails, phone calls, quote requests, or other communications.
This may include your name, business name, phone number, email address, service location, service requirements, and any other information you choose to provide.
Pinnacle Facility Service may use this information to:
Respond to inquiries;
Prepare quotes;
Provide services;
Schedule appointments;
Communicate with clients and prospects;
Improve website and business operations;
Send relevant business or marketing communications where permitted;
Comply with legal, regulatory, or operational requirements.
Pinnacle Facility Service will take reasonable steps to protect personal information and will retain it only as long as reasonably required for business, legal, or operational purposes.
For more information, please refer to Pinnacle Facility Service’s Privacy Policy, if available.
8. Website Accuracy
Pinnacle Facility Service aims to keep website information accurate and up to date. However, we do not guarantee that all website content is complete, current, error-free, or suitable for every situation.
Service descriptions, pricing, availability, response times, service areas, promotions, and other information may change without notice.
Any quote or service commitment must be confirmed directly with Pinnacle Facility Service.
9. Disclaimers of Warranty
To the maximum extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.
Pinnacle Facility Service makes no warranties, express or implied, including that:
The website will be uninterrupted, secure, or error-free;
Website content will always be accurate or current;
The website will be free of viruses or harmful components;
The website or services will meet every user’s specific expectations.
Nothing in these Terms limits any rights that cannot legally be limited under applicable law.
10. Limitation of Liability
To the maximum extent permitted by law, Pinnacle Facility Service, including its owners, employees, contractors, agents, and affiliates, will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website or reliance on website content.
This includes, but is not limited to, loss of profits, loss of business, loss of data, service interruption, or reputational harm.
Where liability cannot be excluded, Pinnacle Facility Service’s total liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms limits liability that cannot legally be limited.
11. Indemnity
You agree to indemnify, defend, and hold harmless Pinnacle Facility Service, including its owners, employees, contractors, agents, and affiliates, from any claims, damages, losses, liabilities, costs, or expenses arising from:
Your use of the website;
Your breach of these Terms;
Your violation of any law or third-party right;
Any content or information you submit;
Any misuse of Pinnacle Facility Service’s website, brand, or materials.
12. Service Requests and Quotes
Any quote request submitted through the website is an inquiry only and does not create a binding service agreement.
Pinnacle Facility Service may request additional information before providing a quote, including site details, square footage, cleaning frequency, scope of work, access requirements, photos, or an on-site walkthrough.
Quotes may be subject to change if the service requirements, site conditions, schedule, or scope of work differ from the information originally provided.
13. Accessibility
Pinnacle Facility Service aims to make its website accessible and usable for all visitors. We strive to improve accessibility and user experience in accordance with applicable accessibility standards where required.
If you experience difficulty using the website or accessing information, please contact us using the information below so we can assist you.
14. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.
Any disputes relating to these Terms, the website, or Pinnacle Facility Service’s online services will be handled in Ontario, unless applicable law requires otherwise.
Nothing in these Terms limits any non-waivable rights or remedies available under applicable consumer protection, privacy, accessibility, or other laws.
15. Changes to These Terms
Pinnacle Facility Service may update or modify these Terms at any time. When changes are made, the “Last Updated” date will be revised.
Continued use of the website after changes are posted means you accept the updated Terms.
16. Contact Information
For questions about these Terms, website use, service inquiries, or accessibility support, please contact:
Pinnacle Facility Service
Toronto, Ontario, Canada
Phone: +1 (647) 719-1566
Email: pk@pfservice.ca